Effective Date: 30 Apr 2025
At Mr Zola Cleaning Services, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, and protect the data you provide to us through our website (www.mrzola.co.uk).
1. Information We Collect
Name
Email address
Phone number (if provided)
Address (if provided in service enquiry)
2. How We Use Your Information
To respond to your enquiries or provide quotes
To schedule and manage services
To improve our website and services
3. Lawful Basis for Processing We process your personal data under the lawful basis of consent and legitimate interest, in line with the UK General Data Protection Regulation (UK GDPR).
4. Data Storage and Security Your data is stored securely via our website provider (Framer) and our email system (Gmail). We take appropriate measures to protect your information from unauthorised access.
5. Sharing of Data We do not sell, rent or trade your personal information. We may share your data with trusted third parties only where necessary to provide our services (e.g., secure email or calendar tools).
6. Your Rights You have the right to access, correct, or request deletion of your personal data. To do so, please contact us at info@mrzola.co.uk.
7. Cookies Our website may use basic cookies to enhance functionality and user experience. You can manage cookies in your browser settings.
8. Contact If you have any questions about this policy or your personal data, contact us at info@mrzola.co.uk.